Privacy Policy

Draft template. Fill in the bracketed parts and have this text checked by a professional before you go live.

1. Who is responsible

SpruceServers, [company name], KVK [KVK number], [address]. Contact: [email address].

2. What we collect

• Account details: name, email address and billing details.
• Payment information handled by our payment provider [provider name].
• Support conversations, such as tickets and their transcripts.
• Technical data about your server, such as usage and connection logs.

3. Why we use it

To deliver and bill your service, to give support, to keep our network secure, and to meet legal obligations such as bookkeeping.

4. How long we keep it

We keep data only as long as needed. Invoices are kept for the period required by Dutch tax law. [Add your retention periods for tickets and logs.]

5. Who we share it with

Only with providers we need to run the service, such as our payment provider and hosting provider. We do not sell your data.

6. Your rights

You can ask us to access, correct or delete your data, or to restrict or move it. Email us at [email address]. You can also file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

7. Cookies

This website stores only your theme choice in your browser. It uses no tracking or advertising cookies.